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Multnomah Education Service District
11611 NE Ainsworth Circle
Portland
97220

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Accessibility Statement

Commitment to Accessibility

Multnomah Education Service District (MESD) is committed to ensuring equitable access to digital content and services for all individuals, including people with disabilities.

We actively work to make our website and digital materials accessible and usable in alignment with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, the internationally recognized standard for digital accessibility and the level generally required for public-sector organizations.

 

Organizational Commitment and Governance

MESD has established organization-wide expectations to ensure accessibility is consistently implemented across all digital communications.

Required Actions for All Staff

Effective February 24, 2026, all MESD staff are required to:

  • Use Grackle Docs and related tools to create and review documents before sharing or publishing 

  • Follow the MESD Accessibility Toolkit when developing digital materials 

  • Ensure all newly created digital content meets accessibility requirements prior to distribution 

Scope of Accessibility Requirements

Accessibility requirements apply to all digital materials, including:

  • PDFs 

  • Word documents 

  • Presentations 

  • Spreadsheets 

  • Forms 

  • Any other electronically shared files 

Oversight and Accountability

  • Supervisors are responsible for ensuring their teams understand and comply with accessibility requirements 

  • Legacy documents are reviewed by supervisors and the web team to determine whether they should be remediated, replaced, or removed 

  • Accessibility is integrated into content workflows and approval processes 

Beginning in March 2026, MESD implemented a requirement that all newly published PDFs and digital documents be created and reviewed for accessibility prior to posting. This requirement is supported by staff training, accessibility tools, and internal review processes.

Measures to Support Accessibility

Website Design and Platform

  • Completed a website migration in 2024 in collaboration with Finalsite, with accessibility considerations incorporated into templates and design 

Training and Resources

  • Provide ongoing staff training on accessibility and plain language 

  • Maintain an internal Accessibility Knowledge Base with: 

    • ADA and web accessibility guidance 
    • State and federal compliance information 
    • Content inventory and prioritization tools 

Accessible Content and Documents

  • Provide guidance on writing meaningful alternative text 
  • Support accessible content creation across web and communications 
  • Provide access to Grackle tools (Docs, Slides, Sheets) 
  • Offer training, webinars, and toolkits to support document accessibility 

Evaluation and Continuous Improvement

  • Use automated tools and manual review to identify accessibility issues 

  • Continue improving workflows, tools, and standards 

  • Prioritize remediation based on impact and usage 

Conformance Status

MESD strives to conform to WCAG 2.2 Level AA.

At this time, MESD’s website is: Partially conformant with WCAG 2.2 Level AA

This means that while many areas meet accessibility standards, some content may not yet fully conform.

Known Limitations

Despite our efforts, some accessibility barriers may remain:

  • Legacy documents: Some older PDFs and files are not fully accessible and are being reviewed for remediation, replacement, or removal 
  • Third-party content: External systems or embedded tools may not fully meet accessibility standards 
  • Older web content: Some pages created prior to current practices may require updates 

MESD is actively addressing these issues through structured review and remediation processes.

Ongoing Improvement

Accessibility is an ongoing effort. MESD is committed to:

  • Strengthening staff training and accountability 

  • Expanding accessibility reviews and audits 

  • Improving document accessibility workflows using tools such as Grackle

  • Updating legacy content using prioritization strategies 

  • Incorporating new WCAG 2.2 success criteria, including: 

    • Focus appearance 

    • Target size 

    • Improved interaction accessibility 

Feedback and Contact Information

We welcome feedback on the accessibility of MESD’s website and digital content.

Report accessibility issues using the Online Accessibility Form.

Or by contacting us via the email address or phone number below: 

When contacting us, please include:

  • The webpage or document URL 
  • A description of the issue 
  • Your preferred format or accommodation (if applicable) 

We will make reasonable efforts to respond promptly and provide accessible alternatives.

Formal Complaints

If you would like to file a formal disability discrimination complaint, you may do so by accessing MESD’s Formal ADA Grievance Procedure.

Assessment Approach

MESD evaluates accessibility through:

  • Internal review and testing 

  • Automated accessibility tools 

  • Manual testing methods, including keyboard navigation 

Formal Approval

This statement was last updated on: April 2026