Assistive Technology Troubleshooting

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Trouble-Shooting Speech Generating Devices

Most of the items listed below are available for checkout from the Assistive Technology department. Many of the items are available from more than one vendor - this is not an exclusive list of vendors.

32 Message Communicator
Enabling Devices
Toys for Special Children
50 Broadway
Hawthorne, NY 10532
Phone:  800-832-8697
Fax:  914-747-3480

http://www.enablingdevices.com

AltChat
Saltillo Corporation
2143 Township Rd #112
Millersburg, OH 44654
1-800-382-8622

Quick Reference Guide ALT (pdf)

http://www.saltillo.com/community/downloads.php
(Quick Reference Instructions)

Website: http://www.saltillo.com/

Auditory Communicator
Enabling Devices
Toys for Special Children
50 Broadway
Hawthorne, NY 10532
Phone:  800-832-8697
Fax:  914-747-3480

http://www.enablingdevices.com

BIG / LITTLEmack
AbleNet, Inc.
2808 Fairview Avenue North
Roseville, MN 55113
Phone:  800- 322-0956
Fax:  651-294-2259

Website:  http://www.ablenetinc.com

ChatBox
Saltillo Corporation
2143 Township Rd #112
Millersburg, OH 44654
1-800-382-8622

http://www.saltillo.com/community/downloads.php
(Quick Reference Instructions for ChatBox)

Website: http://www.saltillo.com/

ChatPC
Saltillo Corporation
2143 Township Rd #112
Millersburg, OH 44654
1-800-382-8622

http://www.saltillo.com/community/downloads.php
(Quick Reference Instructions for ChatBox)

Website: http://www.saltillo.com/

Cheap Talk Products
Enabling Devices
Toys for Special Children
50 Broadway
Hawthorne, NY 10532
Phone:  800-832-8697
Fax:  914-747-3480

http://www.enablingdevices.com

Communication Builder
Enabling Devices
Toys for Special Children
50 Broadway
Hawthorne, NY 10532
Phone:  800-832-8697
Fax:  914-747-3480

http://www.enablingdevices.com

Companion Communicator
Enabling Devices
Toys for Special Children
50 Broadway
Hawthorne, NY 10532
Phone:  800-832-8697
Fax:  914-747-3480

http://www.enablingdevices.com

Dynamo
Dynavox Mayer-Johnson
2100 Wharton Street, Suite 400
Pittsburgh, PA 15203
Phone:  800-588-4548
Fax:  866-585-6260

Website:  http://www.mayer-johnson.com/

Eco
Prentke Romich Company (PRC)
1022 Heyl Road
Wooster, OH 44691
Phone:  800-262-1984
Fax:  330-263-4829

http://support.prentrom.com/category.php?id=150
(link to Cheat Sheet)

Website: http://www.prentrom.com/

FL4SH
AbleNet, Inc.
2808 Fairview Avenue North
Roseville, MN 55113
Phone:  800- 322-0956
Fax:  651-294-2259

Website:  http://www.ablenetinc.com

GoTalk 20+
Attainment Company, Inc.
504 Commerce Parkway
PO Box 930160
Verona, WI 53593-0160
Phone: 800-327-4269
Fax:  800-942-3865

Website: http://www.attainmentcompany.com/

GUS Pocket Communicator
Gus Communication Devices, Inc.
1006 Lone Tree Court
Bellingham, WA  98229
Phone: 866-487-1006
Fax: 360-715-9633

Website: www.gusinc.com

Hip Talk
Enabling Devices
Toys for Special Children
50 Broadway
Hawthorne, NY 10532
Phone:  800-832-8697
Fax:  914-747-3480

http://enablingdevices.com/catalog/assistive_technology_devices_used_in_education/hip-talkers/hip-talk-plusaccessories 
(link to User Guide)

http://www.enablingdevices.com

Lingo
AbleNet, Inc.
2808 Fairview Avenue North
Roseville, MN 55113
Phone:  800- 322-0956
Fax:  651-294-2259

Website:  http://www.ablenetinc.com

M3
Dynavox Mayer-Johnson
2100 Wharton Street, Suite 400
Pittsburgh, PA 15203
Phone:  800-588-4548
Fax:  866-585-6260

Website:  http://www.mayer-johnson.com/

One Step Communicator
AbleNet, Inc.
2808 Fairview Avenue North
Roseville, MN 55113
Phone:  800- 322-0956
Fax:  651-294-2259

http://www.swaaac.com/Files/shortcutsheets/One_step_communicator20.pdf
(link to Shortcut Sheet)

Website:  http://www.ablenetinc.com

Proloquo2Go
Origin Instruments Corp.
854 Greenview Drive
Grand Prairie, TX  75050-2438
Phone:  972-606-8740
Fax:  972-606-8741

https://www.youtube.com/results?search_query=proloquo2go (youTube)

http://www.proloquo2go.com/Support/article/downloads-79
(link to downloads and tutorial)

Website: http://www.orin.com

Say it Sam
Words+, Inc.
42505 10th Street West
Lancaster, CA 93534-7059
Phone: 800-869-8521
Fax: 661.723.2114

http://www.techaccess4you.com/say-it-sam-instructions/

Website: http://words-plus.com/#

Springboard
Prentke Romich Company (PRC)
1022 Heyl Road
Wooster, OH 44691
Phone:  800-262-1984
Fax:  330-263-4829

http://support.prentrom.com/category.php?id=106 
(link to Springboard Lite Cheat sheet)

http://support.prentrom.com/category.php?id=8 
(link to Springboard Plus Cheat sheet)

Website: http://www.prentrom.com/

Step-by-Step
AbleNet, Inc.
2808 Fairview Avenue North
Roseville, MN 55113
Phone:  800- 322-0956
Fax:  651-294-2259

Website:  http://www.ablenetinc.com

SuperTalker
Enabling Devices
Toys for Special Children
50 Broadway
Hawthorne, NY 10532
Phone:  800-832-8697
Fax:  914-747-3480

http://www.enablingdevices.com

Tap to Talk
Assistix LLC
20660 Stevens Creek Blvd
Suite 241
Cupertino, CA 95014
Phone: 408-335-7373
Fax: 408-384-5321

https://dhhr.wv.gov/healthprep/plan/specialpopulations/Documents/TapToTalk%20iPhone%20and%20iPad%20App%20Guide.pdf

Tech/Speak
Advanced Multimedia Devices, Inc.
95 Sherwood Avenue
Farmingdale, NY 11735
Phone: 888.353.2634
Fax: 631.531.8811

Website: http://www.amdi.net

Tech/Talk
Advanced Multimedia Devices, Inc.
95 Sherwood Avenue
Farmingdale, NY 11735
Phone: 888.353.2634
Fax: 631.531.8811

Website: http://www.amdi.net

Vantage
Prentke Romich Company (PRC)
1022 Heyl Road
Wooster, OH 44691
Phone:  800-262-1984
Fax:  330-263-4829

http://support.prentrom.com/category.php?id=126 
(link to Vantage Lite Cheat Sheet)

http://support.prentrom.com/category.php?id=6 
(link to Vantage Plus Cheat Sheet)

Website: http://www.prentrom.com/

Voice Pod
Enabling Devices
Toys for Special Children
50 Broadway
Hawthorne, NY 10532
Phone:  800-832-8697
Fax:  914-747-3480

http://www.enablingdevices.com

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Trouble-shooting Writing Tools

AlphaSmart
Renaissance Learning, Inc.
PO Box 8036
Wisconsin Rapids, Wisconsin 54495-8036
Phone: 800-338-4204
Fax: 715-424-4242

Website: http://www.renlearn.com/

Dana
Renaissance Learning, Inc.
PO Box 8036
Wisconsin Rapids, Wisconsin 54495-8036
Phone: 800-338-4204
Fax: 715-424-4242

Website: http://www.renlearn.com/

Fusion
The Writer Learning Systems
PO Box 186
Paso Robles, CA 93447-186
Phone: 800-797-7121
Fax: 805-239-8973

Website: www.writerlearning.com

Neo
Renaissance Learning, Inc.
PO Box 8036
Wisconsin Rapids, Wisconsin 54495-8036
Phone: 800-338-4204
Fax: 715-424-4242

Website: http://www.renlearn.com/

Pulse Smartpen
Livescribe
Email: CS@livescribe.com
Phone: 1–877–727–4239
or 510–567–4150
US K–12 Education
Phone: 1–800–297–3071

Website: http://www.livescribe.com/en-us/

QuickLink Pen Elite
USA WizCom Technologies Inc.
Boston Post Rd West 33, Suite 320
Marlborough MA, 01752-1829
Phone: 1-888-777-0552
Fax: 1-508-251-5394

http://www.wizcomtech.com/eng/downloads/a/01/
(link to Scanning Demo)

Website: http://www.wizcomtech.com/usaeng/home/a/01/default.asp

QuickPAD
QuickPAD Technology Corporation
1684 Fallen Leaf Lane
Los Altos, CA 94024
Phone: 650-961-9114
Fax: 650-964-2426
support@quickpad.com

http://www.quickpad.com/dlqpir.htm  (link to Manual)

Website: http://www.quickpad.com

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Trouble-Shooting Computer Peripherals

BigKeys Keyboard
BigKeys Company
Greystone Digital Inc.
P.O. Box 1888
Huntersville NC 28078
Phone: 800-249-5397
Fax: 704-875-8936

Website: http://www.bigkeys.com/

Intellikeys
Intellitools (Cambium Learning Technologies Company)
4185 Salazar Way
Frederick, CO 80504
Phone: 800-547-6747
Fax: 888-819-7767

http://www.intellitools.com/techsupport/tipshoot.aspx

http://store.cambiumlearning.com/ProgramPage.aspx?parentId=07400
3405&functionID=009000008&site=itc (link to video)

http://www.intellitools.com/

Switches Specs
Jellybean Big Red
AbleNet, Inc.
2808 Fairview Avenue North
Roseville, MN 55113
Phone:  800- 322-0956
Fax:  651-294-2259

Website:  http://www.ablenetinc.com

Switch Interface Pro 6.0
Don Johnston Incorporated
26799 West Commerce Drive
Volo, IL  60073 
Phone: 800-999-4660
Fax: 847-740-7326

Website: www.donjohnston.com

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Trouble-shooting Software

Boardmaker Plus!
Mayer-Johnson
2100 Wharton Street, Suite 400
Pittsburgh, PA 15203
Phone: 800-588-4548
Fax: 866-585-6260

Website:  http://www.mayer-johnson.com/

Classroom Suite
Intellitools (Cambium Learning Technologies Company)
4185 Salazar Way
Frederick, CO 80504
Phone: 800-547-6747
Fax: 888-819-7767

http://www.intellitools.com/ITCfaq.aspx 
(link to Trouble Shooting Tips, Training, “How Do I?”)

Website:  http://www.intellitools.com/

Co:Writer
Don Johnston Incorporated
26799 West Commerce Drive
Volo, IL  60073 
Phone: 800-999-4660
Fax: 847-740-7326

Website: www.donjohnston.com

Dragon NaturallySpeaking
Nuance
1 Wayside Road
Burlington, MA 01803
Phone:  781-565-5000
Fax: 781-565-5001
Technical Support: 407-241-1822

Website: https://www.nuance.com/index.html

PixWriter PictureIt
Slater Software, Inc.
351 Badger Circle
Guffey, Colorado 80820
Phone: 877-306-6968
Fax: 719-479-2254

Website: http://www.slatersoftware.com/

Write:OutLoud
Don Johnston Incorporated
26799 West Commerce Drive
Volo, IL  60073 
Phone: 800-999-4660
Fax: 847-740-7326

Website: www.donjohnston.com

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