Internal Communication Audit Report

Multnomah ESD embarked on a communication audit process in November 2015. The purpose of the audit was to gather information from employees, board members, and administrators to inform MESDs communication goals, strategies and plan. Phase 1 of the audit process focused on internal communication customs, practices, and procedures. The audit process included an electronic survey and 5 focus groups with over 30 representatives of classified staff, certificated staff, administrators, and board members. It also included a thorough review of materials and communications compiled and distributed by MESD programs, services, and departments. The data from the survey in aggregate form is available in this report, along with the analysis of the auditors, and their recommendations. Many thanks to everyone that participated in the survey and focus groups. The agency will now proceed into a review and reflection phase of this Phase 1 Internal Communications Audit report. Details about next steps and participation in those steps will be published when available. Phase 2 External Communications will begin in the fall of 2016. Details about the phase will be published when available.

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