Survey Questions

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Home > Services > Strategic Engagement > Stakeholder Engagement Survey > Survey Questions

Initial questions
          What school district do you serve?
          What is your job role?
 
Questions about each group of services
          Please rate the quality of each service you receive from MESD.
          MESD strives to provide reliable services, meaning consistently good in quality or performance. Please rate the reliability of each instruction service you receive from the MESD.
          Please rate the value for money of each instruction service you receive from MESD.
          MESD strives to provide services that support districts in achieving student outcomes. Please rate the effectiveness of each service in supporting your district to achieve student outcomes.
          Please rate the customer service of each instruction service.
          MESD strives to be responsive to our districts, meaning we provide timely and solutions-oriented responses to emails, calls, questions and concerns. If we're working on a solution we give you timely updates. Please rate the responsiveness of each service.
          Please rate the importance of MESD [each service in group] to your district.
          We've asked you about the quality, responsiveness, value for money, customer service, responsiveness, effectiveness and importance of these services to your district. Considering all of those factors, please rate your overall satisfaction with each [service in group].
          Is MESD's methodology for calculating the costs of [group of services] made clear in the District Service Plan costing template?
          Please provide any positive comments you have that we can use to facilitate improvements in [group of services] programs.
          Please provide any concerns you have that we can use to facilitate improvements in [group of services] programs.

Questions about participation in advisory groups
          Do you participate in any of the following groups?
          We want to make sure we are listening and involving our districts in dialogue about MESD services when, where, and how you want to be engaged.  Please indicate the best ways we can engage with you.
          Related to participation in advisory groups please indicate whether the following statements are true or false for you.
 
More questions about MESD
          What services might you need that you aren't getting from MESD?
          What would make you want to use MESD services in a more significant way?
          This is the first time this survey has been offered to districts.  Please share any comments or suggestions that will be used to inform future surveying instruments. 
          Here it is. The last question. We'd like to give you the last word. Is there anything else you'd like MESD's management to know?