Survey Results: Administrative Support Services
Home > Services > Strategic Engagement > Stakeholder Engagement Survey > Survey Results: Administrative Support Services
Respondents were surveyed about programs in the MESD Administrative Support department.
• Inter-District Delivery System (PONY)
• School Announcement Closure Network (FlashAlert)
• Other Administrative / Operational Services
• Government Affairs
• Inter-District Delivery System (PONY)
• School Announcement Closure Network (FlashAlert)
• Other Administrative / Operational Services
• Government Affairs
Administrative Support Services
4 respondents answered questions across 8 metrics.
100% of responses rated as Good or Excellent for all 8 metrics.
• 100% Good Quality or High Quality
• 100% Reliable or Extremely Reliable*
• 100% Good or Excellent Value for the Money
• 100% Effective or Highly Effective**
• 100% Good or Excellent Customer Service
• 100% Responsive or Highly Responsive***
• 100% Important or Extremely Important****
• 100% Satisfied or Extremely Satisfied
* Reliability - consistently good in quality or performance
** Effectiveness - effectiveness of each service in supporting district to achieve student outcomes
*** Responsiveness - meaning we provide timely and solutions-oriented responses to emails, calls, questions and concerns. If we're working on a solution we provide timely updates
**** Importance - importance of service to the component district
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