Survey Results: Technology Services
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Respondents were surveyed about programs in the MESD Technology Services department.
• Business Systems Support
• Data Warehouse
• Student Information Services
• OrMEd
• AESOP Substitute Services
• School Messenger Automated Attendance / Emergency Notification
• Internet Connectivity
• Network Services
• Engineering Support
• Help Desk Support
• Follett Destiny Library and Textbook Management
• Business Systems Support
• Data Warehouse
• Student Information Services
• OrMEd
• AESOP Substitute Services
• School Messenger Automated Attendance / Emergency Notification
• Internet Connectivity
• Network Services
• Engineering Support
• Help Desk Support
• Follett Destiny Library and Textbook Management
Technology Services
8 respondents answered questions across 7 metrics.
Over 80% of responses rated as Good or Excellent for all 7 metrics.
• 94% Good Quality or High Quality
• 99% Reliable or Extremely Reliable*
• 89% Good or Excellent Value for the Money
• 90% Effective or Highly Effective**
• *No answers submitted for customer service
• 91% Responsive or Highly Responsive***
• 96% Important or Extremely Important****
• 91% Satisfied or Extremely Satisfied
* Reliability - consistently good in quality or performance
** Effectiveness - effectiveness of each service in supporting district to achieve student outcomes
*** Responsiveness - meaning we provide timely and solutions-oriented responses to emails, calls, questions and concerns. If we're working on a solution we provide timely updates
**** Importance - importance of service to the component district
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(503) 255-1841 webmaster@mesd.k12.or.us 11611 NE Ainsworth Circle Portland, OR 97220 |
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Multnomah Education Service District prohibits discrimination and harassment on any basis protected by law, including but not limited to race, color, religion, sex, national or ethnic origin, sexual orientation, mental or physical disability or perceived disability, pregnancy, familial status, economic status, veterans' status, parental or marital status or age. For more information and detail on MESD's non-discrimination policies, including procedures and contact information for reporting discrimination, please visit the MESD Non-Discrimination, Harassment & Bullying Notice page.
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Multnomah Education Service District is in the process of making its electronic and information technologies accessible to individuals with disabilities. If you have suggestions or comments please contact the Office of Strategic Engagement: 503-257-1516. For more information, visit the Collaborative Accessibility page.
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